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Commitment to Quality

RCTENN is ISO-9000 registered and has been so since 2003. We pride ourselves on the combination of our 99%+ on-time shipping record as well as our virtually non-existent returns rate. Shipping to many of the big box retailers, we fully understand the requirement to ship on-time 100% of the time and also understand the financial implications of any quality problem once our product is distributed through the chains of  these mass merchandising companies.